Stop All Recurring Payments
The cardholder has instructed their issuing bank to stop all recurring payments on this card — not just from one merchant. Every recurring billing attempt on this card will be declined.
Why does code R1 occur?
- Cardholder closing the card account
- Card compromised — all recurring billing revoked as a security measure
- Account migration to a new card and cardholder stopping old card billing
- Broad dispute or fraud case leading to cancellation of all recurring authorizations
Can this transaction be retried?
No, code R1 is a hard decline and should not be retried. The underlying issue is permanent and the same card details will continue to be declined. Ask the customer for an alternative payment method.
What merchants should do
Remove this card from your billing system immediately. Do not attempt any further charges. Contact the customer through other channels to arrange an alternative payment method if they wish to continue the service.
What cardholders should do
All recurring payments on this card have been stopped as requested. Any subscriptions or automatic payments linked to this card will no longer be charged. Contact individual merchants to set up new payment methods for services you want to keep.
Code R1 at a glance
Response Code
R1
Name
Stop All Recurring Payments
Category
hard decline
Retryable
No
Related Decline Codes
Stop Recurring Payment
The cardholder has instructed their issuing bank to stop recurring payments to this specific merchant. The issuer will decline all future recurring charges from this merchant's billing descriptor.
Restricted Card
The card has been restricted by the issuing bank and cannot be used for any transactions. This is a broad block that is typically applied for compliance, regulatory, or security reasons.
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Decline Code R1 FAQ
Frequently asked questions about decline code R1: Stop All Recurring Payments.