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All Decline Codes
R0

Stop Recurring Payment

hard decline Do not retry

The cardholder has instructed their issuing bank to stop recurring payments to this specific merchant. The issuer will decline all future recurring charges from this merchant's billing descriptor.

Why does code R0 occur?

  • Cardholder contacted their bank to stop a specific subscription
  • Dispute filed on a recurring charge
  • Cardholder unable to cancel subscription directly with merchant
  • Recurring charge on a replaced card that the cardholder wants stopped

Can this transaction be retried?

No, code R0 is a hard decline and should not be retried. The underlying issue is permanent and the same card details will continue to be declined. Ask the customer for an alternative payment method.

What merchants should do

Stop all recurring charges to this card immediately. Do not retry. Remove the card from your billing system. Contact the customer through other channels (email, in-app) to resolve any billing disputes or offer alternative payment methods.

What cardholders should do

Your bank has cancelled recurring payments to this merchant as you requested. If you still want the service, contact the merchant directly to set up billing with a different payment method.

Code R0 at a glance

Response Code

R0

Name

Stop Recurring Payment

Category

hard decline

Retryable

No

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FAQ

Decline Code R0 FAQ

Frequently asked questions about decline code R0: Stop Recurring Payment.

Skip the 18-Month Bank Negotiation.