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Your Programme

A few answers instead of a long message. Our partnerships team replies within 24 hours — by email or on WhatsApp.

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The answers below tell us who should reply and what to quote, so the first message back is a useful one. Already a customer? Support has its own mailbox — see the cards further down this page.

Existing account?

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Dar es Salaam, Tanzania

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Your programme

Looks like a fit for

You can start right now

At your volume there is nothing for us to quote — the Business Platform runs on published pricing and onboards itself. Create your account, upgrade it to a Business Account, and you can be issuing cards in about four days without waiting on a reply from anyone.

Create your free account

Opening the account is free. Upgrading it to a Business Account carries a one-off $500 setup fee.

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2

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Use case *

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3

How we reach you

Request Received

Your request is with our team. Someone will reply from [email protected] within 24 hours — with the plan your numbers point at and the steps to get started.

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Reach the Right Team

Prefer email? Contact the team that can help you best.

Customer Support

General Support

Get help with your Fyatu account, transactions, virtual cards, transfers, or any other issues. Our support team is here for you.

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Business

Sales & Partnerships

Business solutions, API integrations, and partnership opportunities.

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Security

Vulnerability Report

Found a security vulnerability? Report it responsibly to our security team. We take every report seriously and respond promptly.

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